Privacy Policy

Privacy Policy for Cocoon & Cradle

1. Introduction

Cocoon & Cradle ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (www.cocoonandcradle.com) and use our services.

2. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and postal address.

Payment details (processed securely by third-party providers; we do not store payment information).

Information provided in consultations, such as your child’s sleep and feeding habits.

Correspondence and feedback from our services.

Technical information, such as IP address, browser type, and usage data.

3. How We Use Your Information

We use your information to:

Provide and improve our services, including consultations, workshops, and online courses.

Process payments and manage bookings.

Communicate with you about your services, appointments, or updates.

Send promotional emails (you can opt out at any time).

Improve website functionality and user experience.

Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Third-party service providers who assist with payment processing, email communication, or website analytics.

Legal authorities if required by law or to protect our rights and property.

5. Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, or loss. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. These cookies help us analyse website traffic and personalize content. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt-out of marketing communications.

Request a copy of the data we hold about you.

To exercise these rights, please contact us at mel@cocoonandcradle.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of these changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: mel@cocoonandcradle.com


​Effective Date: 01/03/25