Cocoon & Cradle allows you to have a highly qualified, experienced and supportive professional at your fingertips; supporting you from pregnancy through to the wild ride that is toddlerhood. Our goal is to nurture and empower parents through holistic evidence-based care.
The strength of Cocoon and Cradle:
A current practicing paediatric nurse, midwife, lactation specialist & gentle sleep coach
Over 10 years of experience providing evidence-based care to families
A truly holistic outlook, offering support with breastfeeding, newborn care and postpartum challenges, sleep and settling, routine management, infant and toddler transitions, as well as health education.
Much like the cocoon creates a safe space for a butterfly’s transformation, Cocoon & Cradle provides the necessary supportive environment to enable parents to confidently care for their child. At Cocoon & Cradle, there is no one size cocoon that fits all. We are here to provide personalised care, that enables you and your family to thrive.
BREASTFEEDING SUPPORT
Cocoon & Cradle understand that while breastfeeding is a natural process, it is also a learnt skill between mum and baby. We have a range of options to provide you with compassionate, individualised education and support.
Initial Consultation
For any mum with a breastfeeding concern that requires in-depth assessment, support and care such as nipple pain, supply concerns, mastitis, etc.
Includes:
Thorough and holistic assessment of your medical history
Observation of a breastfeed as required
Modification techniques to optimise breastfeeding
Oral examination of baby
Personalised plan, comprehensive summary and relevant resources within 24 hours of appointment
Two weeks of unlimited text and email support with the option to extend
Antenatal Consultation
For pregnant or adoptive mums who want to prepare themselves for the best breastfeeding experience possible.
Includes:
Thorough and holistic assessment of your medical history
Breastfeeding education personalised to your situation
How and when to express colostrum
Induced lactation for adoptive parents
Personalised plan, comprehensive summary and relevant resources within 24 hours of appointment
Two weeks of unlimited text and email support (can be used postnatally)
MINI Consultation
For any mum with a smaller breastfeeding concern, such as breastfeeding and returning to work, tandem feeding or weaning. Please contact us before booking to ensure suitability.
Includes:
Discussion of your current situation and goals
Personalised plan, comprehensive summary and relevant resources within 24 hours of appointment
SLEEP SUPPORT
Cocoon & Cradle work with you and your family to find sleep solutions through responsive parenting practices. We have a range of options to provide you with compassionate, individualised education and support.
Initial Consultation
For families with a sleep concern that requires in-depth assessment, support and care. For example, frequent night wakings, structure issues, tricky transitions, inconsistent sleep, day and night sleep issues, etc.
Includes:
Comprehensive review of preliminary sleep and routine questionnaire
Thorough and holistic assessment of your child’s medical history
Observation and support of a sleep/settle, as required
Personalised plan, comprehensive summary and relevant resources within 24 hours of appointment
Two weeks of unlimited text and email support with the option to extend
Antenatal Consultation
For families who want to be educated and guided on how to create an environment and patterns conducive to sleep.
Includes:
Education on safe sleep
Creating an environment that promotes sleep
Building the foundations of good sleep practices
Education on positive and nurturing bedtime routines
Comprehensive summary and relevant resources within 24 hours of appointment
Two weeks of unlimited text and email support (can be used postnatally)
MINI Consultation
For any family with a smaller sleep concern, such as making the transition from bassinet to cot or cot to bed, or pregnant again and considering how to manage the sleep needs of two. Please contact us before booking to ensure suitability.
Includes:
Discussion of your current situation and goals
Personalised plan, comprehensive summary and relevant resources within 24 hours of appointment
Complete Cocoon & Cradle Package
Express your interest in this package through the form below
The complete package will cocoon you with support so that you emerge confident and empowered caring for your baby. This service is tailored to your individual circumstances, and as such, you can combine a range of Cocoon & Cradle services or focus on one area in particular.
This opportunity is limited to only 1-2 Gold Coast families every month so please contact for availability.
Includes:
Priority booking for all consultations
One antenatal in-home consultation
Two postnatal virtual consultations
Two postnatal in-home consultations
Personalised plans, comprehensive summaries and relevant resources throughout
Unlimited text and email support from late pregnancy to 6 weeks postpartum
Investment $899
COMPLETE COCOON & CRADLE PACKAGE
EXPRESSION OF INTEREST
Further Early Parenting Support
Cocoon & Cradle work with you and your family to find solutions to early parenting dilemmas through responsive parenting practices. Book now for compassionate, individualised education and support.
Initial Consultation
For any parent with an early parenting concern that requires in-depth assessment, support and care. For example, preparation and support for bringing home your second baby when you already have a toddler.
Includes:
Comprehensive review of preliminary questionnaire
Thorough and holistic assessment of your history
Personalised plan, comprehensive summary and relevant resources within 24 hours of appointment
Two weeks of unlimited text and email support with the option to extend
Mini Consultation
For any parent with a smaller concern, such as general health education on how to care for your baby when they get sick or tweaking your child’s routine. Please contact us before booking to ensure suitability.
Includes:
Discussion of your current situation and goals
Personalised plan, comprehensive summary and relevant resources within 24 hours of appointment
Q+A
Perfect for anyone who has a list of general questions about anything from pregnancy to toddlerhood, and needs a reliable, professional answer.
Includes:
A 30 minute phone call that gives you the time and space you need to discuss your queries and concerns with a professional
Please contact us before booking to discuss suitability
SERVICES
BREASTFEEDING SUPPORT
Cocoon & Cradle offers evidence-based holistic breastfeeding support. We are here to support you whether you are pregnant, a new mama or an experienced breastfeeder. Our breastfeeding support program provides:
Your choice of virtual or in-home consultation
Flexible bookings for time critical support
Two weeks of unlimited text and email support
LEARN MORE
Sleep
Support
Cocoon & Cradle offers evidence-based holistic sleep support. We are here to support you whether you are expectant parents, new parents or experienced parents. Our sleep support program provides:
Your choice of virtual or in-home consultation
Flexible bookings for time critical support
Two weeks of unlimited text and email support
LEARN MORE
Complete Cocoon & Cradle Package
Cocoon & Cradle’s premium service allows you to have a highly qualified, experienced and supportive professional at your fingertips from late pregnancy through to six weeks postpartum. The Complete Cocoon & Cradle Package provides:
Your choice of virtual or in-home consultations
Priority booking for all consultations
Unlimited text and email support*
LEARN MORE
Further Early Parenting Support
Cocoon & Cradle offers a variety of early parenting support services, including infant and toddler transitions, routine management and health education. We support new and experienced parents by providing holistic evidence-based care. Early parenting support services include:
Your choice of virtual or in-home consultation
Flexible bookings for time critical support
Two weeks of unlimited text and email support
LEARN MORE
About
Hi! I would love to introduce myself and welcome you to Cocoon & Cradle. My name is Melissa and I have over a decade of experience working with families.
I am a Paediatric Clinical Nurse, Registered Midwife, lactation specialist and gentle sleep coach. Most importantly, I am a mum to a beautiful girl and very energetic (but also beautiful) boy.
I created Cocoon & Cradle because parenting is hard. Let’s get real, having a child is no walk in the park. Most of the time you have a baby, then get kicked out the door with no village in sight and an absurd amount of confusing information.
I want to change that. I want to support you in your journey from pregnancy through to the wild ride that is toddlerhood, with holistic evidence-based care.
You’ve got this, and I’ve got you.
Contact
Have any questions about our services or want to get in touch with us? Fill out this form and we'll get back to you as soon as possible!
Terms and Conditions
These Terms of Use govern your use of our website located at www.cocoonandcradle.com and form a binding agreement between you, the user of the website and us, www.cocoonandcradle.com.
By using the Cocoon & Cradle Pty Ltd website you are deemed to have agreed to these terms and conditions of use. These terms apply to all visitors and users who access and use this website. We reserve the right to change or modify these terms and conditions at any given time and without notice to you. By continuing to use the Cocoon & Cradle Pty Ltd website after any revisions have been made effective, you agree to be bound by the revised terms, whether or not you have reviewed them. Accordingly, Cocoon & Cradle Pty Ltd advises you to check this page regularly.
DISCLAIMER
The information on this site is for general purposes only and does not replace individual care by a qualified health professional. All health decisions come with risk and your individual circumstances must be taken into account. You should get qualified health professional advice before making a diagnosis and implementing advice published on www.cocoonandcradle.com. All information, articles and media published on this website are the property of Cocoon & Cradle Pty Ltd.
LIABILITY
Cocoon & Cradle Pty Ltd will make every attempt to publish true and accurate information, however we cannot guarantee that there will never be any errors or mistakes in published material. Cocoon & Cradle Pty Ltd does not accept any responsibility for the accuracy or completeness of any material contained in this site. Additionally, Cocoon & Cradle Pty Ltd disclaims all liability to any person relying wholly or partially upon any information presented in this site in respect of anything, and the consequences of anything, done or omitted to be done.
Our website contains links to businesses that are not owned or controlled by Cocoon & Cradle Pty Ltd and are considered an “external website”. Cocoon & Cradle Pty Ltd assumes no responsibility for the content, privacy policies, or practices of the business websites or services. You acknowledge and agree that Cocoon & Cradle Pty Ltd shall not be responsible for any damage or loss caused or alleged to be caused by or in connection with the use or reliance on any such content, goods or services available on or through any such business. We strongly advise you to read the terms and conditions and privacy policies of any businesses that you visit.
Any legal issues arising in relation to the use of this website will be dealt with under the laws of Queensland, Australia. Illegal activity under those laws will be a violation of these terms, but as the website is accessible worldwide you should be aware that you could be prosecuted under the law of those jurisdictions.
PRIVACY
Cocoon & Cradle Pty Ltd has a privacy policy that explains how we will treat your personal information in compliance with the Privacy Policy Act 1988 and any additional privacy laws relevant to your state. You supply “personal information” to us when you fill in an online registration form, complete patient data or email us. We will never give your personal information to any individual or company for commercial purposes.
Copyright and Acknowledgments
Cocoon & Cradle Pty Ltd reserves all intellectual property rights, including all content within the Cocoon & Cradle Pty Ltd website. You may print single copies of any pages of this website for your own personal and non-commercial use but must not otherwise reproduce any material on this website in any form without the express written consent of Cocoon & Cradle Pty Ltd.
Misconduct
If you act in any way which contradicts these terms and conditions, Cocoon & Cradle Pty Ltd has the right to seek appropriate legal action.
PRICING
Full payment is required on booking of consultation. Cocoon & Cradle Pty Ltd reserves the right to change any price at which we offer our services, and to correct errors in the pricing on the website or in quote to you. We have no liability for any changes or errors and are not bound to fulfil services at old or erroneous prices.
CANCELLATIONS
All appointments cancelled with more than 48 hours notice will not be charged. If cancelling an appointment within 48 hours, but not less than 24 hours, and do not wish to reschedule your appointment, 50% of your appointment will be charged. If less than 24 hours notice is given, the full appointment fee will be charged.
SERVICES
Cocoon & Cradle Pty Ltd operates Monday to Friday 08:00- 16:00 hours. Consultations that include ongoing text and email support are welcome to text the contact number provided for support at any hour, however, replies will only be sent during operating hours or at Cocoon & Cradle’s discretion. Replies will be sent within 24 hours and fair play policy applies. This service is not an on-call service and urgent medical advice should be sought if necessary.
RETURN POLICY
Services and gift certificates are non-refundable.
PRIVACY POLICY
Your Privacy is extremely important. Cocoon & Cradle Pty Ltd is committed to respecting your privacy and upholding the security of your personal information, so you can feel confident when interacting with our services.
Cocoon & Cradle Pty Ltd is committed to providing you with the best possible customer service experience while protecting your personal and health data. Cocoon & Cradle Pty Ltd is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals. This Privacy Policy relates to both use of this website and the clinical and practice management aspects of Cocoon & Cradle Pty Ltd.
Collection of your personal information
We collect personal information you provide to us directly, for example, in person during a lactation consultation, over the phone, by email, or through our website.
If you choose to make a booking with Cocoon & Cradle Pty Ltd or pay for services, via our website, we use third parties to collect personally identifiable personal, financial and health data in accordance with Australian Law (Privacy Act 1988), and collection of personal and health data in Queensland. On occasion these third party providers use cloud storage of your personal, financial and health data which may be stored in Australia or offshore.
Cocoon & Cradle Pty Ltd will protect the privacy of your personal health information as required by the Code of Professional Conduct of the International Board of Lactation Consultant Examiners, the Privacy Act 1988 and additional privacy laws pertaining to health information relevant to Queensland.
Use of personal information
We use personal information and health information you provide us to make clinical assessments and develop a management plan for you and your child. Where necessary, such as in correspondence with your GP or other health professional, your health information may also be used for ongoing management and care.
Other than for the purpose for which you have provided us with your personal information and health information; we may also use it for other related purposes or as permitted or required by law. Such relating purposes include:
issuing receipts
responding to your comments or questions
Disclosure of personal information
We may share any personal information you have provided us during our evaluation and/or management of you and/or your child to your other health care providers, as deemed reasonably necessary for your ongoing care and as outlined in your signed consent form.
Any personal information you provide us may also be disclosed, if appropriate, to third parties who provide services on our behalf, such as but not limited to handling customer support enquiries, outsourcing administrative tasks and providing booking and patient management platforms. Those companies will be permitted to obtain only the personal information they need to deliver the service they have been hired to perform on our behalf.
Other than as stated above, Cocoon & Cradle Pty Ltd will not share your personal information. We will never share your personal, health or financial information with any third parties without your consent, or unless required by law.
Data Security
We are committed to protecting your data. We take commercially reasonable steps to ensure your personal information is protected from misuse, loss, interference and unauthorised access, modification or disclosure.
Cookies
When you visit our website, we will collect and store your computer’s assigned IP address, the date and time of your visit, the information accessed and the referring page. We will also collect other non-identifying data for statistical purposes. This information is not linked to your personal information unless required by law.
Like many websites, our website may use ‘cookies’ from time to time. Cookies are small text files that the website transfers to your computer through your web browser to enable the website’s systems to recognise your computer. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals unless required by law. You have the ability to accept or decline cookies by modifying the settings in your browser. Please note that some parts of the website may not function fully for users that disallow cookies.
Third party links
Our website may contain hypertext links to other third-party websites. Cocoon & Cradle Pty Ltd is not responsible for the privacy practices or the content of such websites, which are governed by the privacy policy of third parties. Cocoon & Cradle Pty Ltd is not in a position to verify the accuracy of the information or any claims made by third parties.
Accuracy, access and correction
Cocoon & Cradle Pty Ltd takes reasonable steps to ensure that the personal information that we collect and hold is accurate, complete and up-to-date. However, we rely on you to advise us of any changes to your personal information to help us maintain accurate, complete and up-to-date information.
We will, on request, provide you with access to the personal information we hold about you unless otherwise required or permitted by law. You may be required to put your request in writing for security reasons. We will respond to your request within a reasonable period after the request is made.
To request access to your personal information or, if you wish to update or correct your personal information, please contact us via the contact details provided above.
Changes to this Privacy Policy
Cocoon & Cradle Pty Ltd may revise this Privacy Policy or any part of it from time to time. Please review this Privacy Policy for changes.
Your continued use of our website, or provision of further personal information to us once you have been notified of the revised Privacy Policy constitutes your deemed acceptance of the revised Privacy Policy.
Contacting us
Cocoon & Cradle Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us.
Thank you
Thank-you so much for your message. We will get back to you as soon as possible. In the meantime - check out our Instagram! We have some great information and tips and tricks that might just answer your questions! x